Table of Contents
Acceptance of Terms
Your Obligations and Conduct
Confidentiality of Full Knowledge LLC Information

Content Submitted to Full Knowledge LLC
Delivery of Email
Indemnity
Notices, Modification and Termination of Services
Advertisements and Promotions
Content Provided Via Links
Intellectual Property Rights
Disclaimer of Warranties
Limitation of Liability
Full Knowledge LLC's Privacy Policy

General Terms
1. ACCEPTANCE OF TERMS OF USE FOR THIS WEBSITE
1.1 YOU MUST READ THESE FULL KNOWLEDGE LLC WEBSITE TERMS OF USE ("TERMS") CAREFULLY.
FULL KNOWLEDGE LLC , INC. AND ITS AFFILIATES ("FULL KNOWLEDGE LLC") PROVIDE THIS WEBSITE
TO YOU, YOUR EMPLOYEES, AGENTS, AND CONTRACTORS, AND ANY OTHER ENTITY ON WHOSE
BEHALF YOU ACCEPT THESE TERMS (COLLECTIVELY "YOU"), SUBJECT TO THESE TERMS. THESE
TERMS ARE ENTERED INTO BY AND BETWEEN FULL KNOWLEDGE LLC AND YOU, AND YOU ACCEPT
THEM BY: (a) PLACING AN ORDER THROUGH THIS WEBSITE; (b) USING THE WEBSITE IN ANY OTHER
MANNER; AND/OR (c) ACKNOWLEDGING AGREEMENT WITH THESE TERMS. IF YOU DO NOT AGREE TO
ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.
1.2 This website ("Website") includes without limitation: (a) the Full Knowledge LLC Store(TBA), My Full Knowledge, My
Full Knowledge Center, Full Knowledge Bid, and Online Service Centerservices, and other on-line services accessible via
the Website (collectively the "Services"); (b) information such as technical, contractual, product, program, pricing, marketing,
and other valuable information ("Information"); and (c) content such as data, text, software, music, sound, photographs,
graphics, video, messages, or other materials ("Content"). Full Knowledge LLC controls and operates its websites from
various locations and makes no representation that this Website is appropriate or available for use in all locations. Full
Knowledge LLC products and services may not be available in Your location, and deliverables may vary among locations. If
You are using the Website on behalf of Your employer, You represent and warrant that You are authorized to accept these
Terms on Your employer's behalf, and that Your employer agrees to indemnify You and Full Knowledge LLC for violations
of these Terms. In addition to the Terms and unless otherwise noted, the standard Full Knowledge LLC terms and conditions
of sale in your jurisdiction govern purchases You make through the Website, unless You have in effect a separate valid written
purchase or license agreement with Full Knowledge LLC for that product or service, in which case that separate agreement
governs, and in cases of conflict, prevails.
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2. YOUR OBLIGATIONS AND CONDUCT
2.1 In consideration of Your use of the Website, You agree to: (a) provide accurate, current, and complete information about
You as may be prompted by a registration form on the Website (the "Registration Data"); (b) maintain the security of your
password and identification; (c) maintain and promptly update the Registration Data, and any information You provide to Full
Knowledge LLC, to keep it accurate, current and complete; and (d) accept all risks of unauthorized access to information
and Registration Data. You have sole responsibility for adequate protection and backup of data and/or equipment used in
connection with the Website.
2.2 You are entirely responsible for all Content that You upload, post or otherwise transmit via the Website. You agree not to
upload, post or otherwise transmit via the Website Content that: (a) is inaccurate, harmful, obscene, pornographic,
defamatory, racist, violent, offensive, harassing, or otherwise objectionable to Full Knowledge LLC or other users of the
Website; (b) includes unauthorized disclosure of personal information; (c) violates or infringes anyone's intellectual property
rights; or (d) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit
the functionality of any computer software or hardware or telecommunications equipment. Full Knowledge LLC reserves the
right to edit or remove Content that violates these Terms or that contains third-party commercial advertisements.
2.3 You agree that You will not use the Website to: (a) transmit spam, bulk or unsolicited communications; (b) pretend to be
Full Knowledge LLC or someone else, or spoof Full Knowledge LLC's or someone else's identity; (c) forge headers or
otherwise manipulate identifiers (including URLs) in order to disguise the origin of any Content transmitted through the
Services; (d) misrepresent your affiliation with a person or entity; (e) disrupt the normal flow of dialogue or otherwise act in a
manner that negatively affects other users' ability to use the Website; (f) engage in activities that would violate any fiduciary
relationship, any applicable local, state, national or international law, or any regulations having the force of law, including but
not limited to attempting to compromise the security of any networked account or site, operating an illegal lottery or gambling
operation, stalking, or making threats of harm; or (g) collect or store personal data about other users unless specifically
authorized by such users.
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3. CONFIDENTIALITY OF FULL KNOWLEDGE LLC INFORMATION
3.1 You may obtain direct access via the Website to certain confidential information of Full Knowledge LLC and its
suppliers, including without limitation technical, contractual, product, program, pricing, marketing and other valuable
information that should reasonably be understood as confidential ("Confidential Information"). You must hold Confidential
Information in strict confidence. Title to Confidential Information remains with Full Knowledge LLC and its suppliers.
3.2 Your obligations regarding Confidential Information expire five (5) years after the date of disclosure. Upon termination of
the Terms or Full Knowledge LLC's written request, You must cease use of Confidential Information and return or destroy it.
3.3 The Terms impose no obligation upon You with respect to Confidential Information that You can establish by legally
sufficient evidence: (a) You possessed prior to Your receipt from Full Knowledge LLC, without an obligation to maintain its
confidentiality; (b) is or becomes generally known to the public through no act or omission by You, or otherwise without
violation of the Terms; (c) You obtained from a third party who had the right to disclose it, without an obligation to keep such
information confidential; (d) You independently developed without the use of Confidential Information and without the
participation of individuals who have had access to it, or (e) in response to a valid order by a court or other governmental
body, as otherwise required by law, or as necessary to establish the rights of either party under these Terms and as disclosed
after prior notice to Full Knowledge LLC adequate to afford Full Knowledge LLC the opportunity to object to the disclosure.
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4. CONTENT SUBMITTED TO FULL KNOWLEDGE LLC
4.1 Full Knowledge LLC does not claim ownership of the Content You place on the Website and shall have no obligation of
any kind with respect to such Content. Unless otherwise stated herein, or in Full Knowledge LLC's Privacy Policy, any
Content You provide in connection with this Website shall be deemed to be provided on a nonconfidential basis. Full
Knowledge LLC shall be free to use or disseminate such Content on an unrestricted basis for any purpose, and You grant
Full Knowledge LLC and all other users of the Website an irrevocable, worldwide, royalty-free, nonexclusive license to use,
reproduce, modify, distribute, transmit, display, perform, adapt, resell and publish such Content (including in digital form).
You represent and warrant that you have proper authorization for the worldwide transfer and processing among Full
Knowledge LLC, its affiliates, and third-party providers of any information that You may provide on the Website.
4.2 Full Knowledge LLC does not routinely monitor Content, but Full Knowledge LLC and its designees reserve the right to
monitor, restrict access to, edit or remove any Content that is available via the Website.
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5. DELIVERY OF E-MAIL
Full Knowledge LLC will attempt to deliver all of the e-mail that is addressed to Your e-mail address on Full Knowledge
LLC's Services. However, the nature of e-mail is such that Full Knowledge LLC cannot guarantee delivery of such e-mail.
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6. INDEMNITY
You agree to indemnify and hold Full Knowledge LLC and its subsidiaries, affiliates, shareholders, officers, directors, agents,
licensors, suppliers, alliance members, other partners, employees and representatives harmless from any claim or demand,
including reasonable attorneys' fees, made by any third party due to or arising out of Your Content, Your use of or connection
to the Website (including any use by You on behalf of Your employer), Your violation of the Terms, or Your violation of any
rights of another.
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7. NOTICES; MODIFICATION AND TERMINATION OF SERVICES; AMENDMENT OF TERMS
Full Knowledge LLC may provide notice to You via email, regular mail, or posting notices or links to notices on the Website.
Full Knowledge LLC reserves the right at any time to modify, suspend or terminate the Services (or any part thereof), and/or
Your use of or access to them, with or without notice. Full Knowledge LLC may also delete, or bar access to or use of, all
related Information and files. Full Knowledge LLC will not be liable to You or any third-party for any modification,
suspension, or termination of the Services, or loss of related information. Full Knowledge LLC may amend these Terms at
any time by posting the amended terms on this Website.
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8. ADVERTISEMENTS AND PROMOTIONS
Full Knowledge LLC runs advertisements and promotions from third parties on the Website. Your correspondence or
business dealings with, or participation in promotions of, advertisers other than Full Knowledge LLC found on or through the
Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or
representations associated with such dealings, are solely between You and such advertiser. Full Knowledge LLC is not
responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the
presence of such non-Full Knowledge LLC advertisers on the Website.
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9. CONTENT PROVIDED VIA LINKS
9.1 You may find links to other Internet sites or resources on the Website. You acknowledge and agree that Full Knowledge
LLC is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or
liable for any content, advertising, products, or other materials on or available from such sites or resources. Full Knowledge
LLC will not be responsible or liable, directly or indirectly, for any actual or alleged damage or loss caused by or in
connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
9.2 Reuters content on the Website is the intellectual property of Reuters Limited. Any copying, republication or redistribution
of Reuters content, including by caching, framing, or similar means, is expressly prohibited without the prior written consent of
Reuters. Data is provided for information purposes only, and is not intended for trading purposes. Reuters shall not be liable
for any errors or delays in content, or for any actions taken in reliance thereon. Reuters, the Reuters Dotted Logo and the
Sphere Logo are registered trademarks of the Reuters group of companies around the world.
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10. INTELLECTUAL PROPERTY RIGHTS
10.1 Except as expressly authorized by Full Knowledge LLC or by Content providers, You agree not to reproduce, modify,
rent, lease, loan, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the Content of
others, in whole or in part, by any means. You must not modify, decompile, or reverse engineer any software Full Knowledge
LLC discloses to You, and You must not remove or modify any copyright or trademark notice, or other notice of ownership.
10.2 "Full Knowledge LLC Trademarks" means all names, marks, brands, logos, designs, trade dress, slogans and other
designations Full Knowledge LLC uses in connection with its products and services. You agree to comply with the Full
Knowledge LLC Trademark and Logo Usage Requirements located at
http://www.full-knowledge.com/trademarks.html.
You may not remove or alter any Full Knowledge LLC Trademarks, or co-brand your own products or material with Full
Knowledge LLC Trademarks, without Full Knowledge LLC's prior written consent. You acknowledge Full Knowledge
LLC's rights in Full Knowledge LLC Trademarks and agree that any use of Full Knowledge LLC Trademarks by You shall
inure to Full Knowledge LLC's sole benefit. You agree not to incorporate any Full Knowledge LLC Trademarks into Your
trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations, for use on
or in connection with computer or Internet-related products, services or technologies.
10.3 Full Knowledge LLC is committed to respecting others' intellectual property rights, and we ask our users to do the
same. If You believe that Your work has been copied in a way that constitutes copyright infringement on our Website, please
contact our copyright agent as described in our copyright agent website located at
http://www.full-knowledge.com/ (TBD).
10.4 Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property
rights, whether by estoppel, implication, or otherwise. Permission is granted to display, copy, distribute and download
Content owned by Full Knowledge LLC on this Website provided that: (a) the copyright notice pertaining to the Content
remains, and a permission notice (e.g., "Used with permission") is added to such Content; (b) the use of such Content is solely
for personal and non-commercial use; (c) such Content will not be copied or posted on any networked computer or
published in any medium, except as explicitly permitted by valid permission or license covering such materials; and (d) no
modifications are made to such Content. This permission terminates automatically without notice if You breach any of the
terms or conditions in this Section 10.4. Upon termination, You must immediately destroy any downloaded and/or printed
Content.
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11. DISCLAIMER OF WARRANTIES
11.1 YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK UNLESS OTHERWISE EXPLICITLY STATED.
THE WEBSITE, INCLUDING THE INFORMATION, SERVICES AND CONTENT (AS DEFINED IN SECTION
1.2) IS PROVIDED ON AN "AS IS" "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. FULL KNOWLEDGE
LLC DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF
ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. FULL
KNOWLEDGE LLC MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES AS
TO THE USEFULNESS QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE
WEBSITE.
11.2 FULL KNOWLEDGE LLC MAKES NO WARRANTY OR REPRESENTATION THAT: (a) THE WEBSITE
WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) THE RESULTS THAT MAY BE
OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE; (c) THE QUALITY OF
ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIAL PURCHASED OR
OBTAINED FROM THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR (d) ANY
ERRORS IN THE WEBSITE WILL BE CORRECTED.
11.3 YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA
THAT RESULTS FROM OBTAINING ANY CONTENT FROM THE WEBSITE, INCLUDING ANY DAMAGES
RESULTING FROM COMPUTER VIRUSES.
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12. LIMITATION OF LIABILITY
12.1 TO THE FULL EXTENT PERMITTED BY LAW, FULL KNOWLEDGE LLC IS NOT LIABLE FOR ANY
DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES
(INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, USE, DATA,
ELECTRONICALLY TRANSMITTED ORDERS, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF OR
IN CONNECTION WITH THE WEBSITE, EVEN IF FULL KNOWLEDGE LLC HAS PREVIOUSLY BEEN
ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES,
HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE),
INCLUDING WITHOUT LIMITATION DAMAGES DUE TO: (a) THE USE OF OR THE INABILITY TO USE THE
WEBSITE; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM
ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES
RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE WEBSITE; (c) STATEMENTS
OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE, INCLUDING WITHOUT LIMITATION
UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, MALICIOUS OR
CRIMINAL BEHAVIOR, OR FALSE OR FRAUDULENT TRANSACTIONS; OR (d) CONTENT OR
INFORMATION YOU MAY DOWNLOAD, USE, MODIFY OR DISTRIBUTE.
12.2 TO THE EXTENT THAT ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR LIMITATION
OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, PORTIONS OF THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY.
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13. FULL KNOWLEDGE LLC'S PRIVACY POLICY
You consent to the collection, processing and storage by Full Knowledge LLC of Your personal information in accordance
with the terms of Full Knowledge LLC's Privacy Policy, which is available at
http://www.full-knowledge.com/privacy.html.
You agree to comply with all applicable laws and regulations, and the terms of Full Knowledge LLC's Privacy Policy, with
respect to any access, use and/or submission by You of any personal information in connection with this Website.
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14. GENERAL TERMS
14.1 The Terms constitute the entire agreement between You and Full Knowledge LLC relating to their subject matter, and
cancel and supersede any prior versions of the Terms. No modification to the Terms will be binding, unless in writing and
signed by an authorized Full Knowledge LLC representative. You must not assign or otherwise transfer the Terms or any
right granted hereunder. You also may be subject to additional terms and conditions that may apply when You use Full
Knowledge LLC or third-party products or services.
14.2 You agree that any material breach of Sections 2, 3, 4, 6, and 10 of the Terms will result in irreparable harm to Full
Knowledge LLC for which damages would be an inadequate remedy and, therefore, in addition to its rights and remedies
otherwise available at law, Full Knowledge LLC will be entitled to equitable relief, including both a preliminary and permanent
injunction, if such a breach occurs. You waive any requirement for the posting of a bond or other security if Full Knowledge
LLC seeks such an injunction.
14.3 California law and controlling U.S. federal law govern any action related to the Terms and/or Your use of the Website.
Choice of law rules of any jurisdiction and the United Nations Convention on Contracts for the International Sale of Goods
will not apply to any dispute under the Terms. You and Full Knowledge LLC agree to submit to the personal and exclusive
jurisdiction of the courts located within the county of Santa Clara, California, U.S.A.
14.4 Services, Content, and product derived or obtained from this Website may be subject to the U.S. export laws and the
export or import laws of other countries. You agree to comply strictly with all such laws and, in particular, shall: (a) obtain any
export, reexport, or import authorizations required by U.S. or your local laws; (b) not use Services, Content, or direct
product from this Website to design, develop or produce missile, chemical/biological, or nuclear weaponry; and (c) not
provide Services, Content, or direct product from this Website to prohibited countries and entities identified in the U.S.
export regulations.
14.5 Rights and obligations under the Terms which by their nature should survive will remain in full effect after termination or
expiration of the Terms.
14.6 The Website may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act
of 1995. Such forward-looking statements may include statements regarding market expectations and opportunities,
expectations about financials, research and development and strategies, statements concerning Full Knowledge LLC's
roadmaps, market share growth, and product and service development and introduction, and our continuous evaluation of the
competitiveness of our product and service offerings. These forward-looking statements are just predictions and involve risks
and uncertainties. Actual results may differ materially from results discussed in the forward-looking statements. Factors that
may cause such a difference include risks related to adverse changes in general economic conditions, failure to reduce costs,
lack of success in technical advancements, the timely development, production and acceptance of new products and services,
and Full Knowledge LLC's ability to compete in a highly competitive and rapidly changing marketplace. For a detailed listing
of the potential factors affecting Full Knowledge LLC's business and these forward-looking statements, please refer to Full
Knowledge LLC's periodic reports on Forms 10-Q and 10-K that are filed with the Securities and Exchange Commission.
14.7 Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any
expectation of non-enforcement. If any provision of the Terms is held invalid by any law or regulation of any government, or
by any court or arbitrator, the parties agree that such provision will be replaced with a new provision that accomplishes the
original business purpose, and the other provisions of the Terms will remain in full force and effect.
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v.1
Sept. 3, 2003